End-to-End Orchestration

How DrivePlug Coordinates the
Automotive Lifecycle

From initial vehicle listing and customer enquiry, to workshop diagnostics, structured parts procurement, and direct payment confirmation.

01

Vehicle Identity & Digital Passport

The permanent central entity is created.

VIN RegistrationDual OwnershipMileage Tracking

A vehicle is onboarded with its VIN, registration number, make, model, year, and verified mileage. Ownership is linked to a customer user or dealership inventory. Historical records stay permanently attached to the vehicle.

02

Dealership Enquiry & Referral

Customer leads and service referrals.

Inventory CRMStaff AssignmentWorkshop Referral

Dealerships list vehicle inventory. Interested buyers submit enquiries managed through an integrated CRM pipeline. If a customer trade-in or sold vehicle requires reconditioning or scheduled maintenance, the dealer refers the vehicle directly to an accredited workshop.

03

Workshop Intake & Diagnostic Job Card

From service request to active job.

Job ConversionDiagnostic LoggingLabour Estimation

The workshop accepts the incoming customer request or dealership referral and converts it to an active operational job. Technicians log OBD diagnostic codes, recommended procedures, and estimated labour hours.

04

Structured RFQ Parts Procurement

Competitive supplier bidding — not chaotic chat.

Dispatched RFQItemized Line BidsSide-by-Side Comparison

When replacement parts are needed, the workshop broadcasts an RFQ to candidate suppliers. Suppliers submit structured bids with SKU, brand, condition (OEM vs Aftermarket), unit price, lead time, and warranty. The workshop compares bids side by side and explicitly selects the winning offer.

05

Itemized Quote & Direct Payment Confirmation

Transparent commercial exchange without funds custody.

Quote ImmutabilityDirect EFT SettlementSeller Verification

The workshop generates an itemized quote (labour + parts + VAT). The customer reviews and accepts the quote, creating an order. The customer pays the workshop directly via EFT and reports payment with proof. The workshop verifies receipt and confirms payment.

06

Completion & Immutable Passport Stamp

Permanent record appended to the vehicle.

Auditable LedgerResale Value ProtectionVerified Stamps

Work is finalized. The operational job is marked completed. All replaced parts, invoices, technician notes, and updated mileage are permanently appended to the auditable vehicle lifecycle ledger, protecting the vehicle's long-term resale value.

Procurement Engine

Structured RFQ vs Traditional WhatsApp / Phone

When a workshop creates a Part Request, suppliers submit formal line-item bids with SKU, brand, condition, unit price, lead time, and warranty. The workshop compares bids side by side and explicitly selects the winning supplier.